Delivery & Returns

We offer worldwide delivery for £10, free returns, and we cover all duties and taxes for all orders.

We do our best to dispatch your orders as soon as possible and to provide you with the best possible service. All orders are sent with tracked express & secure services - FedEx, DHL, or DPD and delivered within 5-7 business days from you placing the order.

Please see below our Delivery and Returns policies.

Please contact us at hello@tiadorraine.com with any additional questions.

  • Worldwide delivery £20

    Delivery times 5-7 days

    We cover all duties & taxes

    Free 14-day returns on all orders

  • Quick & Easy Returns

    Free 14-day returns on all orders

    Simply contact us with your order number

  • No Duties or Taxes

    We cover all duties and taxes on all orders.

    No hidden fees or charges.

Return Policy

At Tia Dorraine, we respect your opinion and want you to be 100% satisfied with your purchase. That is why we offer free-of-charge returns within 14 days of receiving your order.

To return your order, simply email hello@tiadoraine.com with your return request by quoting your order number. We will reply within 24 hours and send you a return label and organise a collection of the parcel from your address.

Once your return is received, your refund will be processed, and the credit will automatically be applied to your original source of payment, within 24 hours of approval. Please, allow an additional 5 working days for the funds to reach your account depending on your payment method.

Please note that the items you are returning must be brand new, unused, unworn, unwashed, unmarked, and undamaged in any way, in their original packaging with all tags and labels attached.

  • Step 1: Email hello@tiadorraine.com

    Simply send us a message with your return request.

  • Step 2: Prepare your return package

    Next, print your return label and secure your return package.

  • Step 3: Your return is collected by the courier

    Simply hand over your package to the courier. Once we receive it, your refund will be applied.